Exchange Policy:

Weave Wardrobe is eager to assist its customers wherever is required, in order to meet the expectations. We allow our customers to exchange the purchased items subject to the following conditions:

• The item is in its original packing and the tag is intact.
• It has no emits, odors, perfume scents, stains or anything which suggests the item was used or washed.
• If an item bought on regular price goes on sale, it will be exchanged at sale price.
• No refund claim over exchange can be made on discounted/sale products.
• Company’s decisions on claim and exchange will be considered as final.
• Due to the differences in color monitors/screens and lighting used during photo shoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason.
• Purchased item may only be exchanged once.
• Exchange shall only be entertained if the customer wants to exchange within the same category depending upon the availability of the sizes and stock.

Exchange Procedure:

Please submit your request for exchange (via WhatsApp or Email) within 48 working hours of delivery of the purchased item.

• Our customer service agent will confirm if you are still eligible to exchange your purchase, and provide you with an Exchange Reference number. The article will still be subject to physical inspection upon receipt back at Weave Wardrobe.
• Please courier your item (along with original receipt and exchange reference number) to Weave Wardrobe.
• We are unable to assume liability for damage or loss during transport, so please take care to package it in its original packing and send it through a reputable courier company.
• Upon receipt at Weave Wardrobe, the item returned will be inspected to ensure its condition is as was delivered. You will then be notified of the dispatch of your exchange item, along with the additional amount you need to pay (If any).
• The customer will be responsible for bearing the cost of transportation involved in exchange.

All claims will be entertained in 14 days’ time from the date of request received.

WEAVE WARDROBE strictly follows ‘NO refund’ policy. The option of cashback is not available. The Exchange Policy will be applicable once the customer has placed the order and has received the parcel or payment has been processed.

If you have any questions or concerns regarding our Exchange Policy, please do not hesitate to contact us at cs@weavewardrobe.com OR WhatsApp at 0300 - 1228575